The Bathurst Police Force has a communication center (often referred to as dispatch center) within the building that they occupy. The dispatchers are emergency service workers who handle requests for assistance from the public. The dispatchers determines if a call is an emergency, and if it is, initiates police and other response units for the situation. This includes regular calls as well as 911 calls.
The Bathurst Police Force’s communication center dispatches the Bathurst Police, Bathurst Fire Department, Bathurst Public Works, BNPP Regional Police Department and 34 additional Fire Departments which include the Acadian Peninsula, Chaleur Region and Restigouche area. Dispatchers also receive calls of service for Ambulance New Brunswick. In addition to that the Bathurst Police Force communication center receive is a back-up for Codiac Public Safety Answering Point (PSAP).
Secondary to their dispatching duties, dispatchers perform clerical duties within the Bathurst Police Force. They conduct record system queries for officers and collect and enter data in automated reporting systems.
There are four dispatch stations available at the Bathurst Police Force with a minimum of two stations being operated at all times. There is one back-up dispatch station located elsewhere in the city with two stations if needed.